[COLUG] Sony support sucks for anything other then windows users...

[Dan Hill]

Duane <duane at cacert.org> wrote: 
>
>Ok I'd never ever ever recomend anyone get a sony product if you plan to
>use anything (and I really really really mean anything) other then
>what's shipped on it, which from a retail user is fine, however if you
>run linux and have dma errors spewing into the syslog by the boat load
>"I'm sorry sir but I can't take your word for it, and we don't accept
>hardware problem errors from 3rd party software"...
>
>So when I hung up we both agreed to disagree apart from the fact if I
>can get hdd error messages to occur with the installation CD, which is
>little consolation when I know a hdd is damaged and going to fail and
>can't use it until I have proof it's failing from their own software...

Maybe you can use the Ultimate Boot CD to run the appropriate manufacturer's
diagnostics on the drive, and get it replaced by the manufacturer and bypass
SONY all together.

~Dan