[COLUG] Sony support sucks for anything other then windows users...

[Pat Collins]

On Thu, 03 Aug 2006 14:19:25 -0400, Duane <duane at cacert.org> wrote :

> 
> Ok I'd never ever ever recomend anyone get a sony product if you plan to
> use anything (and I really really really mean anything) other then
> what's shipped on it, which from a retail user is fine, however if you
> run linux and have dma errors spewing into the syslog by the boat load
> "I'm sorry sir but I can't take your word for it, and we don't accept
> hardware problem errors from 3rd party software"...
> 
> So when I hung up we both agreed to disagree apart from the fact if I
> can get hdd error messages to occur with the installation CD, which is
> little consolation when I know a hdd is damaged and going to fail and
> can't use it until I have proof it's failing from their own software...
> 


Simple solution.  After backing up your data, pull the drive and apply > 12
volts to it (like +24v).  Call them back and say that the drive is dead and
won't work at all now.

Pat