[COLUG] memtest86+ and Dells

[R P Herrold]

On Sun, 30 Dec 2007, Josh wrote:

> Does anyone have recent Dell hardware laying around they can 
> run memtest86+ for a while?  Someone at Dell advised me that 
> there have been reports of Dell hardware (even working Dell 
> hardware) being tempramental with memtest86.  I'm just 
> curious, in an academic sense, about how prevalent this 
> is...

ummm --- not at all -- T/S at Dell on cases I have had have 
had to do ram RMA swaps, has assented at once once memtest86+ 
failures were mentioned.  case numbers if you need them.

In dealing with Dell T/S ALWAYS 1) get a case numer at once; 
2) repeat the case nember back and have the rep verify it; 3) 
get the rep's 'name' and repeat that name back at every 
opportunity; 4) always have a 'what happens next review in the 
conversation as to escalation, if the problem doe snot resolve 
itself promptly.

-- Russ Herrold