[COLUG] Alternatives to MS CRM

[Joe Whipple]

Though I haven't used it myself, I have heard good things about 
SugarCRM, and as a benefit, they seem to be working with SCALIX allowing 
the two to tie in together which means you can get rid of the Exchange 
server too :)

http://www.sugarcrm.com


Robert Grimm wrote:
> I have a client who wants me to install Microsoft CRM 3.0 on his
> network. This is a customer relations management server, similar to
> Act, that must be installed on a domain controller. I have a few
> problems with doing this, though. The most important reason is that
> the master domain controller is the wrong version of Windows Server
> 2003. The server is now running Standard Edition. CRM requires Small
> Business Edition. I have to build another domain controller, possibly
> introducing domain conflicts as the old machine would still be needed
> for other tasks.
>
> My other problem is that there is no other functional reason for
> having a Windows domain on this network. If I can keep it so that they
> aren't using anything that requires a domain, I can eventually phase
> out the Windows servers entirely. The only task they currently have
> that requires Windows is running Exchange. They have expressed
> interest in moving the email over to POP3 and I could use WebDAV for
> calendars. Exchange could soon be unnecessary.
>
> Now, on the the question. Has anyone here had any experience with any
> open source alternatives to MS CRM? I have Red Hat ES 4 and FreeBSD
> machines that I could run it on without having to get any new hardware
> or do anything potentially destructive to the existing network. From a
> cost and time standpoint, this looks like the best option if it is
> possible. I'm also looking into the possibility of moving the domain
> controller over to Small Business edition, but I hope to not have to
> go that route.
>

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