[COLUG] AOpen DVD drive issue

[Thomas W. Cranston]

William Yang wrote:
> Thomas W. Cranston wrote:
>
>   
>> Take it back and demand that they put a decent mobo in it if that's the
>> case.
>>     
>
> While you're certainly welcome to take that tact, given that this problem
> is fairly common when dealing with Core (2) Duo and Pentium D motherboards,
> you may be looking at generally higher costs.  Personally, I see no need
> for seeking premium equipment, when the fixes are straightforward.
>
> Personally, I wouldn't return a new car because the radio stations weren't
> set to the stations I wanted.  I wouldn't return a new car because I ran
> out of gas.  Nor would I return a mobo when the problem was a usage error.
>  All that does is unfairly put cost on the vendor, which while it may solve
> your short-term problem, it will also drive up costs or reduce choices in
> the market in the future.
>
> When it's a usage error, I try to take personal responsibility for what I'm
> doing.  That's part of the hidden cost of working with "Free" (as in both
> beer and speech) software: you have choice, but you also have
> responsibility.  This doesn't require WRITING a patch to fix the problem:
> it requires taking care to make things work properly.
>
> 	-Bill
>   
> Personally, I wouldn't return a new car because the radio stations weren't
> set to the stations I wanted.  I wouldn't return a new car because I ran
> out of gas. 
I would not either, and I think that is a poor analogy, in it exagerates 
the situation.

I would take the car back if I found that I had the get into the radios 
innards to reset some dip switches, etc.

> All that does is unfairly put cost on the vendor
Take a look at "My Life with Toyota" by Shotaro Kamiya. Toyota invested 
that unfair cost upfront, and look where they are now. Any business that 
blames the customer is doomed to failure. They British car industry 
(famous for blaming the customer )is a good example of that side of the 
coin.