[COLUG] Re: colug432 Digest, Vol 43, Issue 11

[Andy Ingraham Dwyer]

> From: Joshua Kramer <josh at globalherald.net>
>
> On a related note - does anyone use SpeakEasy, Covad, or another reseller?
>
> Back in the "early days", a friend was a reseller for Covad.  He had
> complete control over the pipe and could offer IP's, ranges of IP's, or
> connect globally routable networks at will.
>
> Nowadays it seems impossible to find a non-telco company with such a
> fine-grained control over the pipe.

I've had Speakeasy for a couple of years now.  It's the residential ADSL 
service with the VOIP package.  One static IP for the network, and one for 
the VOIP terminal.  The customer service has been responsive and 
knowledgable.  I had to fiddle a bit with the Quality-of-service at the 
beginning, but that's been fine since.

They were bought by Best Buy last year, and I've been on the lookout for 
any kind of slide in service quality, but so far none has materialized.  I 
suppose it helps that I've used a couple of customer surveys to warn them 
that I'm concerned about their fate under the new ownership.


FreeGeek Columbus uses Speakeasy at the shop.  I can't speak directly to 
the experience, as another one of the principals has done most of the work 
setting it up, but it seems to have been as complaint-free as my 
experience at home.


-Andy