[COLUG] Business net access in Dublin

[Dave]

On May 6, 2008, at 7:47 PM, Dave Maxwell wrote:

> On Tue May 6 2008, Dave wrote:
> Are they making calls overseas or within the U.S.? The few
>> times we've made international calls, they were occasionally a bit
>> choppy while other times it was fine.
>
> The primary problem is with faxing.  They are expanding and there  
> will be two
> webservers on failover for each other and an additional insurance  
> agency.
> Hence the need for three IPs/lines.  Also, two to three simultaneous
> conversations and perhaps an incoming fax are likely.  A bit choppy  
> could
> turn into totally impossible.
>
> They already are experiencing troubles with Time Warner in that  
> regard.  The
> net access gets slow too.  It appears their segment is oversold and  
> there is
> no fiber in the building.  So they are wanting to do something else.
> Reliable VOIP/IPfax are paramount and acceptable speed for business  
> web use
> are the criteria.


In general, faxing over VOIP is not reliable. As I understand it,  
there is a protocol called T.38 for faxing over voip (see on of links  
below) Is there a reason they absolutely have to use VOIP for faxing?  
I would be tempted to use one of the fax to email providers such as  
efax.com (I don't know which is the best one). Or just get a regular  
phone line for faxing.

Some links you may want to read before fighting this more. Of course,  
this doesn't mean that TW isn't at least partly to blame, but you  
should probably read more about this (unless of course you already  
know about it) before moving forward with anything else.

http://www.voip-info.org/wiki-Asterisk+fax

http://chris.pirillo.com/2008/02/17/how-to-fax-over-voip-on-the-internet/

Dave